Privacy Policy

1. Introduction

OAK Energy & Infrastructure Solutions W.L.L (“OAK”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy in accordance with applicable data protection laws in the Kingdom of Bahrain, including the Personal Data Protection Law (PDPL) No. 30 of 2018. This Privacy Policy explains how we collect, use, process, and safeguard your personal data when you visit our website or interact with us. By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information in accordance with its terms.
 

2. Information We Collect

We may collect and process personal data that you voluntarily provide to us, including but not limited to your name, company details, contact information (such as email address and phone number), and any other information submitted through contact forms or correspondence. In addition, we may automatically collect certain technical data when you visit our website, such as IP address, browser type, device information, pages visited, and usage patterns, through cookies and similar technologies. This information helps us improve website performance and user experience.
 

3. Use of Personal Data

OAK uses personal data for legitimate business purposes, including responding to inquiries, providing information about our services, managing business relationships, improving our website and services, and complying with legal or regulatory obligations. We may also use your information to communicate with you regarding updates, relevant services, or business developments where appropriate. We will only process personal data where we have a lawful basis to do so under applicable data protection laws.
 

4. Legal Basis for Processing

We process personal data in accordance with the legal grounds set out under Bahrain’s PDPL, which may include your consent, the necessity of processing for the performance of a contract, compliance with legal obligations, or our legitimate business interests, provided such interests are not overridden by your fundamental rights and freedoms. Where consent is required, we will seek your explicit agreement before processing your personal data.
 

5. Data Sharing and Disclosure

OAK may share personal data with trusted third parties, including service providers, professional advisors, and affiliated partners, where necessary to support our business operations or deliver services. Any such third parties are required to handle personal data in a secure and confidential manner and in accordance with applicable data protection laws. We may also disclose personal data where required to do so by law, regulation, or legal process, or to protect our rights, property, or safety.
 

6. International Data Transfers

As part of our operations, personal data may be transferred to and processed in countries outside the Kingdom of Bahrain, including jurisdictions that may not provide the same level of data protection. In such cases, OAK will take appropriate measures to ensure that personal data is adequately protected, including implementing contractual safeguards and ensuring that transfers comply with applicable legal requirements under the PDPL.
 

7. Data Security

OAK takes appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to safeguard your information, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
 

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements. When personal data is no longer required, we will take reasonable steps to securely delete or anonymise it in accordance with applicable laws.
 

9. Your Rights

Under Bahrain’s PDPL, you have certain rights in relation to your personal data, including the right to access your data, request correction of inaccurate or incomplete information, request erasure of your data where appropriate, object to or restrict certain processing activities, and withdraw consent where processing is based on consent. You may exercise these rights by contacting us using the details provided below, and we will respond in accordance with applicable legal requirements.
 

10. Cookies

Our website may use cookies and similar technologies to enhance user experience, analyse website traffic, and improve functionality. Cookies are small data files stored on your device that help us understand how users interact with our website. You can control or disable cookies through your browser settings; however, this may affect the functionality of certain parts of the website.
 

11. Changes to this Privacy Policy

OAK reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal, regulatory, or operational requirements. Any updates will be posted on this page and will become effective immediately upon publication. We encourage users to review this Privacy Policy periodically to stay informed about how we protect personal data.
 

12. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or the way in which your personal data is handled, you may contact OAK through the official contact details provided on our website. We will make reasonable efforts to address all inquiries in a timely and compliant manner.